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BUG: Shortcuts Break sometime.. After Reboot? / Using CarPlay?

Feature Request

  • Category: Bug Report

  • Reported by: eternalmetaphor, bzzbzz1881, elainerasnake, berni_c., sree_17369, riotwhale, and others.

  • Date: Recurring issue reported from February to May 2025.

  • Description: This is the most frequently reported bug. After restarting the iPhone or connecting/disconnecting from Apple CarPlay, shortcuts created with "Smooth Mode" stop working. Instead of opening the target app, clicking the widget opens the Smile app and gets stuck there.

  • Source (CarPlay): Message 1341428669343862947

    "Hi - is anyone having the issue of the launcher not working when you connect to carplay?"

  • Source (General): Message 1367133802601648208

    "Hey. ik its not suggestions cant figure out where to put this. everything worked great for a few days. now all my shortcut apps are broken. help please"

  • Workaround: User elainerasnake found a temporary fix. Message 1367260140557828216:

    "Hopefully this gets fixed up in the future but currently I found the quick fix of just removing the widgets and adding them back without having to uninstall everything and that seems to fix things up"

  • Source (smile-app-launcher-support): Message from anthonykosenkov

    “…it doesn’t redirect me to the app until i set up the shortcut again. i suspect it happens more frequently when i use certain focus modes (driving/sleep/etc). iOS 18.5 beta 3 (will update tonight to beta 4 and report back)”

Posted by Eggvelop ·
Status: Completed1 comment

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Comments1

  • Eggvelop

    Team•

    Aug 10, 2025

    The first fix that we have implemented now is that in the global settings in the app (left upper corner) you can switch on the ‘Smooth Mode Fallback’ the idea is that if smooth mode fails it will fall back to use simple mode.

    Unfortunatly sometimes smooth mode fails since its utilizing the shortcuts app in a way that sometimes does not work.. its on ios to make sure that it works.. and sometimes after rebooting it just simply does not.. - But with the fallback it will first try the smooth mode and if it cant do that it will fall back to the smoothmode after the time set in the setting!